Whether you’re a homeowner with a question or a professional looking to join our elite network, our team is ready to assist you.
hello@surepro.services
+1 (800) 5559999
7500 Tech Plaza, CA 90210
Common questions about our process, matching, and professional vetting.
Every professional on SurePro must undergo a background check, identity verification, and provide proof of active licensing and insurance for their respective state or province.
No, SurePro is completely free for homeowners. You can request as many quotes as you like with no obligation and no hidden booking fees.
Most matched pros will reach out within 1-2 business hours. For emergency categories like Plumbing or Electrical, response times are often significantly faster.
While the contract is between you and the professional, we mediate disputes and remove pros from our network who fall below our strictly enforced quality standards.
You can apply via our ‘Join Network’ button. You’ll need to provide business registration details, certifications, and define your service radius.